We Need Your Feedback!
As you know, maintaining quality is all about listening to the voice of the customer. For MedBen to continue providing you with innovative service and solutions, we need your feedback!If you haven't completed a MedBen Client Satisfaction Survey recently, we encourage...
New Law Reinstates Optional Telehealth Provisions for HDHPs
On March 15, 2022, President Biden signed the Consolidated Appropriations Act of 2022. This law temporarily renews certain relief for plans that provide coverage for telehealth and other remote care services before the high deductible health plan (HDHP) minimum...
Looking for Plan Resources? Visit MedBen.com!
Next time you go to MedBen.com, we invite you to spend some time in the Resources area. There, you'll find a number of tools that helps users better manage their plan, including: Online Services – Links to MedBen sites that provide a variety of valuable services,...
FSA Debit Receipt Upload Now Available on MedBen Access
You can now upload and submit an image or PDF of your MedBen FSA debit card substantiation receipts on the desktop version of MedBen Access! To submit substantiation receipts, simply: Log in to MedBen Access.Hover over "My FSA/HRA" on the top menu and then select "FSA...
MedBen Rx Comparative Effectiveness Saves Client $2.89 Million
MedBen Rx comparative effectiveness represents the next generation of pharmacy solutions, saving the employer money while also impacting member health. One such client recently engaged MedBen Rx to help them implement a pharmacy benefit design driven by clinical...
MedBen WellLiving Clients Spend Less on Chronic Conditions
Through a proactive wellness approach, MedBen WellLiving clients spend less per member on major chronic conditions than those who don't use WellLiving (see chart below). Overall, WellLiving clients spent, on average, $822 less PEPY than non-WellLiving clients from...
MedBen University Is Back in Session!
The 21st Season of MedBen University (MBU) will soon be underway! In 2022, MBU will be focused on innovative solutions to benefit your plan, including: Finding the most clinically effective drugs at the best cost.An industry-leading technology experience &...
Claims Surveillance Saves Client an Additional 52% on Back Surgery Claim
A MedBen Client received a $160,109 claim for an out-of-network back surgery. After the claim was repriced, the unusually high cost for this procedure was flagged by our claims surveillance. Due to this, a MedBen-contracted orthopedic specialist reviewed the claim and...
How Are Avoidable ER Visits Affecting Your Plan Costs?
For MedBen clients in 2021, 11% of emergency room visits were potentially avoidable... typically for conditions that could have been better managed in a more cost-effective setting. A visit to an urgent care facility or family doctor cost, on average, $1,363 less than...
Johnson, Mills, Patterson, and Redd Named Account Managers
MedBen is pleased to announce the promotions of Account Representatives Amber Johnson, Monica Mills, Kylee Patterson, and Bryan Redd to Account Managers. All four will continue to assist current clients with their claims and benefits questions and onsite employee...
Air Ambulance Reviews Save Clients $1.05 Million
In the short time MedBen has offered air ambulance review services, we've saved our clients a net total of $1,049,496. Since introducing these services, our team of experts has reviewed 27 claims for non-network air medical transports, at an average submitted amount...
HealthJoy TPA+ Concierges Help Your Employees Navigate Healthcare
Adding MedBen's HealthJoy TPA+ technology experience gives your employees access to a team of healthcare concierges who will help them navigate the healthcare system. These concierges are highly-trained specialists from a wide variety of backgrounds who work together...