MedBen 2023 Client Satisfaction Survey Results
Here are results from MedBen Client Satisfaction Surveys received in 2023 (rating averages based on a 1-to-5 scale): Overall Satisfaction4.8 Claims Payment Accuracy4.8Claims Payment Turnaround4.7Client Services4.6Monthly Billing4.9 Whether you are totally satisfied...
Did You Know? IRS Revises Rules for Filing Electronic Returns
Last year, the IRS finalized rules requiring all employers filing 10 or more returns to make those filing electronically, via the IRS’ e-File system. The 10-form threshold is determined based on the total number of forms the employer is required to file with the IRS,...
A Note from Our President & CEO
On behalf of the MedBen team, I wish you a happy and prosperous new year and thank you for your continued trust in MedBen. In 2023, we celebrated our 85th Anniversary. Those years have been marked by a variety of challenges and successes but I am particularly...
Review Your Plan Year with MedBen Analytics
A reminder as 2023 comes to a close: MedBen Analytics offers 1) an interactive employer dashboard and 2) a variety of customizable, downloadable reports, enabling you to get actionable information about the past 12 months. The employer dashboard is actually two...
Download the Annual Compliance Deadlines List
To keep you "in the know" about mandatory regulatory due dates for health plan sponsors, the MedBen Compliance team has again compiled a "Self-funded Plan Sponsors Annual Compliance Deadlines" list. MedBen clients can contact their Account Management team to receive a...
ChatGPT Gets Three-Quarters of Rx Questions Wrong
According to a Long Island University study, artificial intelligence tool ChatGPT’s answers to nearly 75% of drug-related questions were incomplete or wrong... and in some cases, even generated fake citations to support its answers. Researchers challenged the free...
ACI Drug Pricing Beats the PBM “Spread”
Spread pricing is the difference between what pharmacy benefit managers (PBMs) charge health plans for drugs and what the pharmacy actually pays for them. Often, this “spread” can be substantial, as PBMs profit greatly from their lack of transparency… so it’s not...
“Gag Clause” Deadline Is December 31st
An important reminder: Group health plans are required to attest that they are in compliance with the Consolidated Appropriations Act’s gag clause prohibition no later than December 31, 2023. The 2021 federal law requires that all group health plan sponsors file an...
500+ Drugs Will See Price Increases in January
Pfizer, Sanofi, Takeda Pharmaceutical, and other drugmakers will raise the prices of more than 500 drugs in early January, according to an analysis by health care researchers 3 Axis Advisors. Inflation and rising manufacturing costs will contribute to the price...
Have Your Members Downloaded the MedBen Access Mobile App?
Based on client survey feedback, some plan members aren't aware that MedBen offers a mobile app... so we've created a flyer to help spread the word! MedBen Access has long been available online, but for those who prefer smartphone convenience, the MedBen Access mobile...
Federal Dispute Resolution Administrative Fees to Increase in January
This past August, a federal court in the Eastern District of Texas vacated certain portions of regulatory guidance establishing the fees charged under the No Surprises Act (NSA) Independent Dispute Resolution (IDR) process. In response to the court’s Order, on...
Season’s Greetings from MedBen!
MedBen will be closed to observe Christmas Day on Monday, December 25, and reopen at 8:00 a.m. EST on Tuesday, December 26. For the New Year’s holiday we will be closed on Monday, January 1, and reopen at 8:00 a.m. EST on Tuesday, January 2. Remember that if you need...