If you’ve used MedBen Access lately – either online or via or our mobile app – you’ve probably noticed a number of improvements. In additional to a NEW look, these changes include:
NEW quick-access icons – Jump to our most popular features right from the home page.
NEW virtual ID card – Just tap the screen and present it to your provider.
NEW “paperless” EOBs – Get instant access to your electronic EOBs.
NEW FSA/HRA claim submissions – Upload substantiation receipts for faster processing.
Members with questions about using MedBen Access are welcome to call our Customer Service Department at (800) 686-8425.