Clients who offer the MedBen Connect technology experience are seeing savings in a variety of ways. On average, 65% of members activate the mobile app, and 15% utilize its services bundle every month.
Powered by HealthJoy, MedBen Connect transforms health care access through a navigation platform that streamlines all benefits, programs, and care strategies in one convenient location. As the chart below shows, members are saving money by using MedBen Connect’s innovative features, including:
- Personalized steerage to low-cost, high-quality providers and facilities, increasing benefits engagement while helping employers achieve higher utilization rates.
- Telemedicine that provides immediate medical and behavioral care 24/7, so members can avoid unnecessary trips to urgent care and ERs.
- Expert Rx review to identify potential savings based on the member’s medical and prescription plans.
- Using the member’s precertification requests to help guide their health care decisions.
- Administrative savings through concierge services that handle benefits support and answer day-to-day questions, relieving HR burden.
- Virtual MSK therapy through a dedicated personal coach that helps members relieve their chronic pain.
- Medical billing experts that can review any bill your employees suspect contains an error.
Of course, this represents only some of MedBen Connect’s services. In addition to concierge services, the app offers “JOY,” a virtual assistant who is instantly available to help members find, understand, and use their benefits. And employers can schedule and send personalized communications to enhance engagement.
Learn more about the services and savings available through MedBen Connect by calling MedBen Marketing at 888-627-8683.