Oct 19, 2021 | Announcements, ISO, News, Quality
In the most recent audit of MedBen’s quality measures on September 30, independent auditor SAI Global recommended that our ISO 9001:2015 Certification continue. “There continues to be a satisfactory level of input and support from top management to ensure...
Oct 28, 2020 | Announcements, IRS, Kurt Harden, Quality
At MedBen’s most recent ISO 9001:2015 audit, we showed our commitment to maintaining high quality standards… and as the following excerpt notes, these standards played a crucial role when the pandemic hit: “Transition to work at home went very well...
Apr 15, 2020 | Announcements, ISO, Quality
To ensure that clients continue to receive the highest quality service possible, MedBen has again earned ISO 9001:2015 recertification following its most recent audit. “The ISO 9001:2015 standard outlines the requirements needed to maintain a successful Quality...
Feb 21, 2020 | ISO, MedBen Employees, News, Quality
In order to ensure that employees understand the importance of adhering to ISO 9001 standards and how to maintain quality work processes, MedBen recently conducted companywide ISO training sessions. “Every day we make sure that our customers receive the highest...
Oct 18, 2019 | Client Feedback, ISO, News, Quality
As a MedBen client, your feedback is essential to helping us to maintain quality in everything we do. For that reason, when you fill out a MedBen Client Satisfaction Survey, we encourage you to share your thought with us. During our semi-annual ISO 9001 audits,...
Jun 29, 2019 | Claims Management, Client Feedback, Client Services, ISO, MedBen Employees, Quality
MedBen takes to heart the mission of being “the benefits partner that employers prefer.” That’s why we regularly send Client Satisfaction Surveys to our clients, asking for honest feedback about their experience with services provided. These surveys are studied and...
