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MedBen Office Closed in Observance of Independence Day

Jun 27, 2025 | Announcements, MedBen Access, MedBen Employees, Mobile App, Online Services

Our home office and client services will be closed on Friday, July 4th in observance of Independence Day. We will reopen on 8:00 a.m. EST on Monday, July 7th. As always, should a question arise outside of business hours, plan members can check claims information,...

Mid-Year Member Reminder: Check FSA Balances to Maximize Benefits

Jun 26, 2025 | Consumer-driven Health Plans, Flexible spending accounts (FSAs), FSA Store, MedBen Access, Mobile App, Online Services, Substantiation

As we’ve reached the midpoint of the year, it’s an ideal time to remind your plan members to check their flexible spending account (FSA) balances. FSAs offer significant tax savings on eligible health care expenses, but only if members manage their accounts...

MedBen Customer Service Supports Members by Phone, App, Online… and More

May 20, 2025 | Chat, Customer Service, MedBen Access, MedBen.com, Mobile App, Online Services

To ensure your plan members have the support they need, MedBen offers multiple channels to access information… so whether members prefer to call, email, chat online, or use our mobile app, we have convenient ways to connect. Live Representative Support: Members...

MedBen Office Closed in Observance of Memorial Day

May 19, 2025 | Announcements, MedBen Access, MedBen Employees, Memorial Day, Mobile App, Online Services

In observance of Memorial Day, MedBen’s home office and Client Services team will be closed on Monday, May 26. Regular business hours will resume at 8:00 a.m. EDT on Tuesday, May 27. Plan members needing claims or benefits information over the holiday weekend can...

Help Your Members Stay on Top of Screenings with the Wellness Compliance Tool

Apr 18, 2025 | MedBen Access, Mobile App, Online Services, WellCare, Wellness, Wellness compliance, Wellness exam, Wellness screenings

Through wellness compliance and early detection of chronic conditions, in 2024 MedBen WellLiving clients spent, on average, 8.4% less than non-WellLiving clients.  Some facts about getting recommended wellness screenings: By enabling early detection and treatment of...

MedBen Connect Introduces New Feature Specifically for Plan Administrators

Mar 6, 2025 | Employer Dashboard, HealthJoy, MedBen Connect, Online Services, Reporting

MedBen Connect’s leading-edge health care navigation app for plan members has just introduced a new feature specifically for plan administrators – a Data Insights Dashboard. Powered through HealthJoy, the dashboard takes data collected from the...
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