Apr 4, 2022 | ID Card, MedBen Access, Mobile App
A virtual member ID card is now available on your smartphone via the MedBen Access mobile app. Just tap the screen and present it to your provider! The virtual card is just one of the many useful services now available from the MedBen Access Mobile App: Determine a...
Feb 7, 2022 | Customer Service, HealthJoy, Mobile App, Online Services
Adding MedBen’s HealthJoy TPA+ technology experience gives your employees access to a team of healthcare concierges who will help them navigate the healthcare system. These concierges are highly-trained specialists from a wide variety of backgrounds who work...
Dec 27, 2021 | Explanation of benefits (EOB), MedBen Access, Mobile App, Online Services
Earlier this year, MedBen Access users were given the option to go “paperless” and switch to electronic explanations of benefits (EOBs). By switching, you will no longer receive paper EOBs in the mail. Instead, you will receive an email notification when a new EOB is...
Dec 10, 2021 | HealthJoy, Mobile App, Telemedicine
HealthJoy TPA+ revolutionizes how your members access care, providing a one-stop shop platform for all of their benefits, programs, and strategies. This industry-leading technology experience offers features that go beyond the standard healthcare benefits app....
Dec 9, 2021 | Announcements, MedBen Access, Mobile App, Online Services
MedBen will be closed on Friday, December 24th in observance of Christmas, resuming normal business hours on Monday, December 27th at 8:00 a.m. EST. We will also be closed on Friday, December 31st in observance of New Year’s Day, and reopen on Monday, January 3rd at...
Nov 9, 2021 | Announcements, MedBen Access, MedBen Employees, Mobile App, Online Services
MedBen will be closed on Thursday, November 25 and Friday, November 26 to celebrate Thanksgiving. We will reopen at 8:00 a.m. EST on Monday, November 29. Should you need claims and benefits information about your plan when we’re not open, our MedBen Access online...
