Jun 28, 2021 | Alternative Reimbursement Strategies, Announcements, Case Studies, Client Report, Client Services, Coronavirus, Cost Savings, COVID-19, Customer Service, Direct-to-Employer Contracting, Employer Dashboard, Kurt Harden, MedBen Access, MedBen Analytics, MedBen Employees, MedBen Rx, MedBen WellLiving, MedBen.com, Mobile App, Online Services, Reference-Based Pricing, Third party administration
The 2021 MedBen Client Report is now available for download at MedBen.com. In addition to detailing the ways that our clients are spending less on health care, this year’s Client Report highlights the priority MedBen places on client service: Members connect to...
Jun 24, 2021 | Announcements, MedBen Employees
MedBen Assistant Controller SueMarie Bellis recently completed the Community Leadership program offered through the Licking County (OH) Chamber of Commerce. The nine-month program promotes the intellectual growth of local leaders by strengthening their management...
May 13, 2021 | Announcements, MedBen Access, MedBen Employees, Mobile App, Online Services
Our home office and client services will be closed on Monday, May 31 in observance of Memorial Day. We will reopen at 8:00 a.m. EST on Tuesday, June 1. Plan members that need claims and benefits information during the holiday weekend (or any other time) can typically...
Mar 9, 2021 | Announcements, Columbus Business First, MedBen Employees, News
MedBen has once again topped the list of Largest Central Ohio Employee Benefits Companies as ranked by Columbus Business First. MedBen continues to build its business in Central Ohio and throughout the Midwest by delivering innovative plan design strategies, superior...
Jan 12, 2021 | Account Management, Claims Management, Client Feedback, Client Services, Client Surveys, Customer Service, ISO, MedBen Employees
Here are results from MedBen Client Satisfaction Surveys received in 2020 (rating averages based on a 1-to-5 scale): Medical claims accuracy and turnaround: 4.6 Rx claims accuracy and turnaround: 4.7 Timeliness in answering Customer Service calls: 4.7 Customer Service...
Dec 27, 2020 | Announcements, Giving Back, MedBen Employees
For the 21st consecutive year, MedBen is proud to play Santa for Families Helping Families. While 2020 has had challenges for all, including many of our employees working remotely, our team was still able to organize internal fundraisers and collect donations to allow...
