Oct 6, 2019 | Caroline Fraker, HIPAA, HITECH, Information Systems, MedBen Employees, Privacy, Security, Wendell Crain
Clients entrust MedBen with sensitive information, and it is always our goal to maintain that trust. As such, every MedBen employee is required to attend annual HIPAA and HITECH training. Led by Senior Vice President Caroline Fraker and Vice President of Information...
Sep 6, 2019 | Announcements, Flexible spending accounts (FSAs), MedBen Employees
On Friday, September 13, MedBen will be closing at 12:00 p.m. EST for a company employee recognition event. We will reopen at 8:00 a.m. EST on Monday, September 16. Remember that even when live service representatives aren’t available, many of your claims and...
Jul 28, 2019 | Announcements, Claims Management, Client Report, MedBen Analytics, MedBen Employees, MedBen Rx, MedBen University, MedBen WellLiving, News, Self-funding, Third party administration
“2019 marks the 30-year anniversary of Medical Benefits Administrators (MBA). The third party administrator began as a subsidiary… but has grown into our signature enterprise” states Kurt Harden, President and CEO of MedBen, in the 2019 Client Report. Over those 30...
Jul 26, 2019 | Announcements, MedBen Employees
If you’re in the market for a reputable employer with competitive benefits and pay and have a desire to work in the health benefits industry, MedBen would love to hear from you! Over the last several years, our block of business has grown. Due to this and recent...
Jun 30, 2019 | Account Management, Announcements, Client Services, MedBen Employees
To enhance our client services, MedBen has made two important changes. Our Group Service Representatives (GSRs) will now be called Account Representatives, and we’ve created a new position called Account Manager. We’d like to recognize five former GSRs who have been...
Jun 29, 2019 | Claims Management, Client Feedback, Client Services, ISO, MedBen Employees, Quality
MedBen takes to heart the mission of being “the benefits partner that employers prefer.” That’s why we regularly send Client Satisfaction Surveys to our clients, asking for honest feedback about their experience with services provided. These surveys are studied and...
