Jun 15, 2021 | Announcements, Explanation of benefits (EOB), MedBen Access, Online Services
The next time you log into MedBen Access online, you’ll be given the option to go “paperless” and switch to electronic explanations of benefits (EOBs). By switching to electronic EOBs, you will no longer receive paper copies in the mail. Instead, you...
Jun 11, 2021 | Consumer-driven Health Plans, Flexible spending accounts (FSAs), FSA Store, MedBen Access, Mobile App
As we’re nearly halfway through the year, this is a good time to check your FSA balance… and as it happens, it’s also an ideal time to stock up on summer wellness essentials. The FSA Store makes it easy to shop for qualified sun care products,...
May 13, 2021 | Announcements, MedBen Access, MedBen Employees, Mobile App, Online Services
Our home office and client services will be closed on Monday, May 31 in observance of Memorial Day. We will reopen at 8:00 a.m. EST on Tuesday, June 1. Plan members that need claims and benefits information during the holiday weekend (or any other time) can typically...
Feb 5, 2021 | Flexible spending accounts (FSAs), Health Savings Accounts (HSAs), MedBen Access, Mobile App, Online Services, Prescription, Wellness
Checking claims and benefits information is easier than ever through the MedBen Access mobile app. Search for “MedBen” in the Apple App Store or Google Play to download to your smartphone or tablet. In addition to claims status and benefit coverages, the app allows...
Dec 29, 2020 | Alternative Plan Design, Announcements, Cost Savings, COVID-19, Customer Service, Direct-to-Employer Contracting, Kurt Harden, MedBen Access, MedBen Rx, Rx Costs, Savings, Self-funding
On behalf of all of us at MedBen, I want to thank you for your continued business! 2020 offered unique challenges for all of us. But despite these challenges, 2020 didn’t stop us from thinking of you first. We improved customer service hold times and had a 96% first...
Dec 8, 2020 | Announcements, MedBen Access, MedBen Employees
MedBen will be closed beginning at 12:00 p.m. EST on Thursday, December 24th through Friday, December 25th in observance of Christmas, resuming normal business hours on Monday, December 28th at 8:00 a.m. EST. We will also be closed on Friday, January 1st in observance...
