Dec 29, 2020 | Alternative Plan Design, Announcements, Cost Savings, COVID-19, Customer Service, Direct-to-Employer Contracting, Kurt Harden, MedBen Access, MedBen Rx, Rx Costs, Savings, Self-funding
On behalf of all of us at MedBen, I want to thank you for your continued business! 2020 offered unique challenges for all of us. But despite these challenges, 2020 didn’t stop us from thinking of you first. We improved customer service hold times and had a 96% first...
Dec 8, 2020 | Announcements, MedBen Access, MedBen Employees
MedBen will be closed beginning at 12:00 p.m. EST on Thursday, December 24th through Friday, December 25th in observance of Christmas, resuming normal business hours on Monday, December 28th at 8:00 a.m. EST. We will also be closed on Friday, January 1st in observance...
Dec 4, 2020 | Consumer-driven Health Plans, Flexible spending accounts (FSAs), Health Savings Accounts (HSAs), MedBen Access, Online Services
MedBen has partnered with FSA Store and HSA Store, the largest online marketplace for FSA and HSA products. The FSA and HSA Stores: Remove the guesswork of determining if purchase qualifies for reimbursement; Offer a 100% product eligibility guarantee. December 31,...
Nov 8, 2020 | Announcements, MedBen Access, MedBen Employees, Online Services
MedBen will be closed on Thursday, November 26 and Friday, November 27 to celebrate Thanksgiving. We will reopen at 8:00 a.m. EST on Monday, November 30. Should you need claims and benefits information about your plan, our MedBen Access online service is available...
Sep 4, 2020 | Announcements, MedBen Access, MedBen Employees
On Friday, September 11, MedBen will be closing at 12:30 p.m. EST for a company employee recognition event. We will reopen at 8:00 a.m. EST on Monday, September 14. As always, even after hours many of your claims and benefits-related questions can be answered anytime,...
Aug 21, 2020 | Announcements, Consumer-driven Health Plans, Flexible spending accounts (FSAs), MedBen Access, MedBen WellLiving, Preventive Care, Wellness
MedBen will be closed on Monday, September 7 in observance of Labor Day. We will reopen at 8:00 a.m. EST Tuesday, September 8. Even when we’re closed, MedBen Access stays open. You can find fast answers for your claims and benefits questions by going to our online...
