Sep 17, 2019 | Client Services, Online Services, Telemedicine, Wellness
Whether you’re feeling sick at work, or wake up ill during the middle of the night, the last thing you want to worry about is trying to make it to an appointment with your family physician (or worse, to the emergency room because no other facility is open in the...
Jun 30, 2019 | Account Management, Announcements, Client Services, MedBen Employees
To enhance our client services, MedBen has made two important changes. Our Group Service Representatives (GSRs) will now be called Account Representatives, and we’ve created a new position called Account Manager. We’d like to recognize five former GSRs who have been...
Jun 29, 2019 | Claims Management, Client Feedback, Client Services, ISO, MedBen Employees, Quality
MedBen takes to heart the mission of being “the benefits partner that employers prefer.” That’s why we regularly send Client Satisfaction Surveys to our clients, asking for honest feedback about their experience with services provided. These surveys are studied and...
Feb 24, 2019 | Announcements, Client Services, Health Plan Management, MedBen University, News
MedBen University (MBU) is soon to begin its 18th season! Our educational seminar series offers practical guidance about benefit planning and timely regulatory updates. Plus, you’ll have the chance to pose questions to our team of professionals and discuss coverage...
