Jan 9, 2024 | Announcements, Client Feedback, Client Surveys
Here are results from MedBen Client Satisfaction Surveys received in 2023 (rating averages based on a 1-to-5 scale): Overall Satisfaction4.8 Claims Payment Accuracy4.8Claims Payment Turnaround4.7Client Services4.6Monthly Billing4.9 Whether you are totally satisfied...
Dec 21, 2023 | Announcements, Compliance, Independent Dispute Resolution (IDR), No Surprises Act (NSA), Regulatory
This past August, a federal court in the Eastern District of Texas vacated certain portions of regulatory guidance establishing the fees charged under the No Surprises Act (NSA) Independent Dispute Resolution (IDR) process. In response to the court’s Order, on...
Dec 12, 2023 | Announcements, Compliance, Consolidated Appropriations Act of 2021 (CAA), Gag Clause, Regulatory
An important reminder: Group health plans are required to attest that they are in compliance with the Consolidated Appropriations Act’s gag clause prohibition no later than December 31, 2023. The 2021 federal law requires that all group health plan sponsors file an...
Dec 11, 2023 | Announcements, MedBen Access, Mobile App, Online Services
MedBen will be closed to observe Christmas Day on Monday, December 25, and reopen at 8:00 a.m. EST on Tuesday, December 26. For the New Year’s holiday we will be closed on Monday, January 1, and reopen at 8:00 a.m. EST on Tuesday, January 2. Remember that if you need...
Dec 8, 2023 | Affordable Care Act, Announcements, Compliance, Form 1094, Form 1095, IRS, Regulatory
It is that time of year when self-funded employers need to start preparing for a critical health care reform mandate: Providing the IRS with an accurate accounting of health coverage for full-time employees via IRS Forms 1094 and 1095. Per the Affordable Care Act,...
Nov 10, 2023 | Announcements, MedBen Access, MedBen Employees, Mobile App, Online Services
MedBen will be closed on Thursday, November 23 and Friday, November 24 to celebrate Thanksgiving. We will reopen at 8:00 a.m. EST on Monday, November 27. Should you need claims and benefits information about your plan, our MedBen Access online service is available...
