Jan 14, 2025 | Announcements, Client Feedback, Client satisfaction, Client Surveys
Here are results from MedBen Client Satisfaction Surveys received in 2024 (rating averages based on a 1-to-5 scale): OVERALL SATISFACTION4.8 Claims Payment Accuracy4.8Claims Payment Turnaround4.8Client Services4.6Customer Service Courtesy & Professionalism4.7...
Jan 13, 2025 | Announcements, Compliance, Form 1094, Form 1095, IRS, Regulatory
As we enter 2025, all group health plan sponsors are facing the daunting task of preparing and filing 1094 and 1095 forms. But there’s good news: Starting this year, employers are no longer required to automatically mail copies of individual 1095 forms to their...
Dec 9, 2024 | Announcements, MedBen Access, MedBen Employees, Online Services
MedBen will be closed on Christmas Eve (Tuesday, December 24) and Christmas Day (Wednesday, December 25), and reopen at 8:00 a.m. EST on Thursday, December 26. For the New Year’s holiday we will be closed on Wednesday, January 1, and reopen at 8:00 a.m. EST on...
Nov 22, 2024 | Announcements, MedBen Access, MedBen Employees, Mobile App, Online Services
MedBen will be closed on Thursday, November 28 and Friday, November 29 to celebrate Thanksgiving. We will reopen at 8:00 a.m. EST on Monday, December 2. Should you need claims and benefits information about your plan, our MedBen Access online service is available...
Nov 12, 2024 | Announcements, Enrollment, Plan administrators, Reminders
For MedBen clients with a January 1 effective date, the submission deadline for your open enrollment data is December 2, 2024. If MedBen receives data after this date, we cannot guarantee that it will be loaded in time for certain tasks to be completed, such as data...
Nov 7, 2024 | Anniversaries, Announcements, MedBen Employees
Four MedBen team members are celebrating a noteworthy event in 2024… their 25th anniversaries with us! We’re proud of our long-time association with each one of them, and their contributions to our growth and continued success cannot be overstated. Below, we spotlight...
