For MedBen clients in 2024, 15% of emergency room visits were potentially avoidable… typically for conditions that could have been better managed in a more cost-effective setting. A visit to an urgent care facility or family doctor can save a plan member, on average, $1,608 compared to an avoidable ER visit.
MedBen Analytics’ Avoidable ER Visits Savings report shows the average costs for various types of care, and how much members can save by avoiding unnecessary ER treatment. Below, we highlight several common ER visits that could be avoided and the cost difference when getting the same care in an urgent care or office setting.
| Reason for Visit | Avoidable ER | Urgent Care | Office |
|---|---|---|---|
| Acute Throat Infection | $1,326 | $169 | $156 |
| Back Pain | $2,222 | $138 | $133 |
| Headache | $2,789 | $147 | $130 |
| Strains/Sprains | $1,238 | $326 | $122 |
If you need assistance with generating reports on MedBen Analytics or have questions, please contact your Account Management team for support.
MedBen also offers a flyer outlining common uses for emergency rooms and urgent care, which you can download and share with your employees.