Municipal Schools of Shelby County Plan Materials

Please note that this page contains materials specific to the Municipal Schools of Shelby County Health Plan. If you are a member of another MedBen-administered plan and need assistance, please contact MedBen Customer Service at 800-686-8425 or medben@medben.com.

MSSC Pharmacy Program

This pharmacy program and the materials below apply to all participating pharmacies except as noted in the following section.

Updated 12/1/24
This list of outpatient prescription drugs providers frequently prescribed medications and which copayment tier will apply to the medication. The formulary reference is designed so that it features medications in generic and brand name drugs. The brand name products are listed in proper case (“Brand Name”) and generic products are listed in lower case (“generic name”) in each drug category.

If you have any questions regarding the pharmacy formulary, please contact MedBen Customer Service at 800-686-8425.

This document lists high cost “discretionary” or elective drugs not covered under your plan. Brand name medicines in the classes listed can be purchased at a discounted rate but will not count toward the accumulation of your out-of-pocket maximum.

Important: The brand name medicines in these classes have lower cost generic prescription or over-the-counter alternatives that are clinically comparable to their more expensive equivalents. If not, the manufacturer typically offers a copayment assistance program that members can seek to reduce the cost of the claim charge.

If you have any questions regarding the discretionary drug benefit, please contact MedBen Customer Service at 800-686-8425.

MSSC Pharmacy Program – Care4Us

This pharmacy program and the materials below are applicable only to the Care4Us Pharmacy, located on 7665 US Hwy 70 in Bartlett, TN, next to the Care4Us Clinic.

This list of outpatient prescription drugs provides frequently prescribed medications available through Care4Us Pharmacy.

If you have any questions regarding the pharmacy formulary, please contact MedBen Customer Service at 800-686-8425.

If you would like your prescriptions filled at the Care4Us Pharmacy, please download and present this card at your doctor’s office at the time of check-in.

If you have any questions regarding the use of the pharmacy card, please contact MedBen Customer Service at 800-686-8425.